Catherine, or breaking wheel, above. Source: https://www.flickr.com/photos/anguskirk/15757574916)
The air conditioning/furnace replacement Catherine wheel of torture continued today. My Dad had longed for the air conditioning in the spring, seeking cooler summer days and cleaner air from the smoke when trapped inside from forest fires. He was so excited, carefully researched, carefully arranged the company, despite feeling somewhat unwell. A 30 year old furnace (one of two) was replaced at the same time.
The day of installation was the day his doctor told him he had to go to emergency. She’d received his xray and she wrote a letter to expedite his admission. Dad wanted to be there at the house, though, to properly see the project through. When I arrived at 2 pm to cover off watching the house (the earliest he would leave for emerg), Dad still took time to introduce me properly to the workers, even though he could hardly breathe. Unfortunately emerg was not meant to be that day, but that is another painful story. He would come home for one last night.
For some reason- I know not why- our family remains trapped in this painful day, unable to move past. The company was calling us for payment as we sat in ICU beside him. We were told we needed to schedule an inspection. Payment arrangements continued to be a hassle, even into August.
We finally scheduled the city inspection after Dad’s Celebration of Life. Inspection failed. More steps with weeks in between. A slow, staggering, agonizing, march-of-death-style pace.
We had to get the company back in to fix the failures. Another day of waiting, more service people in. We receive notification City had been advised. Again with the hassle of booking with the City again. A full day of waiting, inspector’s verdict: second fail.
Service people again a week later to fix problems, involving rooftop work. This morning I phone City again to schedule a third inspection, and there is a $286 charge we owe because we’ve failed the two inspections previous…
I text the company directly to ask if this will be covered. I remind them my father has passed, my mom is still grieving horribly, please deal with me, on this cell phone. Two minutes later they call her cell, asking for Richard Davies (account is in his name), causing immeasurable pain and trauma.
We remain stuck on this horror torture ride, arms and legs bound, eyes taped open. As I talked to Company (with Mom breaking down in background) they said they would pay. After payment it will another scheduling, another day of waiting for the City inspector. We are frozen in time, on the day of Monday, July 15, forced to relive and relive this excruciating time period of Dad’s last two days at home. When will we have done our time? We beg for release.
Update: Mom just got another call, asking for Richard Davies, from the loan payment related to this business. She is crushed yet again and I had to deal with them. There was no point to the call, they were just confirming what we already knew. Why, and why on the same day as the other call asking for Richard. This is too much.